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Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager)1. Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager)


£2.33

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques, and Scripts ... Any Situation (Perfect Phrases Series)2. Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques, and Scripts ... Any Situation (Perfect Phrases Series)


£1.91

 
The Trusted Advisor3. The Trusted Advisor


£7.10

Working with Microsoft Dynamics™, CRM 4.0, Second Edition (PRO-Developer)4. Working with Microsoft Dynamics™, CRM 4.0, Second Edition (PRO-Developer)


£19.88

The Ultimate Question5. The Ultimate Question


£10.97

Programming Microsoft Dynamics® CRM 4.0 (PRO-Developer)6. Programming Microsoft Dynamics® CRM 4.0 (PRO-Developer)


£25.70

Scoring Points: How Tesco Continues to Win Customer Loyalty7. Scoring Points: How Tesco Continues to Win Customer Loyalty


£12.67

Microsoft Dynamics CRM 4 for Dummies (For Dummies)8. Microsoft Dynamics CRM 4 for Dummies (For Dummies)


£8.91

Salesforce.com for Dummies (For Dummies)9. Salesforce.com for Dummies (For Dummies)


£8.16

The Lean Toolbox for Service Systems10. The Lean Toolbox for Service Systems


£9.35


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